The Assisting Hands® Dana Point Difference
At Assisting Hands Dana Point, we provide more than basic home care — we deliver premium concierge care, tailored to each client. All of our caregivers are W2 employees. We provide training and supervision to ensure top-tier service.
We value client satisfaction and don’t require long-term contracts, focusing instead on earning your trust by consistently exceeding expectations. To maintain personalized care, we assign the same caregiver(s) to each client, fostering strong relationships and continuity.
Our caregivers are carefully matched with clients based on experience, skills, and personality. However, beyond qualifications, we seek individuals who embody compassion, reliability, and respect, who are committed to providing outstanding care to seniors.
What truly sets us apart is our dedication to serving the community. We uphold rigorous hiring standards, selecting professional and experienced caregivers who love working with seniors, even amid a caregiver shortage.
What Sets Assisting Hands® Dana Point Apart?
We understand there are many home care agencies in our community. However, we believe our passion and personal mission makes all the difference. At Assisting Hands Dana Point, we’re highly selective in our hiring process, ensuring we have only the most skilled, experienced, and compassionate caregivers. We believe these qualities are essential when working with the elderly, and we guarantee our clients receive nothing but the utmost respect and kindness.
What you’ll want to know about Assisting Hands® Dana Point:
Local Presence
We are a locally owned agency serving the Laguna Niguel, Dana Point, San Juan Capistrano, San Clemente, Rancho Mission Viejo, and Ladera Ranch areas. Many of our caregivers live locally, ensuring reliable, consistent service for clients.
Hands-On Approach
Our management is highly involved, with a team member onsite for first-time caregiver placements. This initial introduction and review of the care plan and home environment increases comfort and promotes a successful match.
Exceptional Standards
We provide exceptional caregiving services at competitive rates. When we replaced another agency that failed to meet client expectations, they frequently say, “the other agency didn’t do that.” Our thorough intake process ensures we fully understand and exceed client needs and preferences.
No Additional Fees
We offer complimentary client meetings, assessments, and care conferences. We believe communication with family members and other support providers is critical, and we do not charge extra for these essential services.
Culturally Diverse
For seniors who’s primary language is not English and who’s cultural roots are beyond US borders, Assisting Hands® Dana Point employees a culturally diverse team of caregivers, increasing the odds that we will be able to match the client with a Home Care Aide who is a more ideal match for client needs and preferences.
What Are the Unique Qualities of Assisting Hands®?
When you choose Assisting Hands, there are a few unique qualities that set us apart from other home care agencies. First, we go beyond basic care needs and offer premium concierge care services to each and every client. Additionally, all of our caregivers are our employees, which means they’re trained, supervised, and insured. We believe this guarantees our clients receive the best care possible. Furthermore, client satisfaction is our top priority. For this reason, we don’t require any long-term contracts, and we tailor our care services to meet your individual needs and preferences. Finally, we understand how important it is to make personal connections with our clients and ensure consistency of care, and so we assign the same caregiver(s) to our clients.
How Do We Select Our Caregivers?
We understand experience alone isn’t enough. That’s why our caregivers must demonstrate compassion, reliability, friendliness, respect, and a commitment to helping the elderly. Each client is carefully matched with a caregiver based on experience, skillset, and personality.
Choosing the right home care agency for you or your loved one can be a challenge. At Assisting Hands®, we take pride in providing the highest quality of care and are committed to making a difference in our community.